OPRA Great Provider Summit

FAQs

CEUs

Can I receive continuing education credits for attending?

Yes! OPRA is pleased to offer continuing education credits for attendees. Be sure to sign in to the conference app to access your CEUs. After each session, completion of the required evaluation is necessary to receive credit

Pre-Conference Training

Is there an additional fee for the Pre-Conference Training?

  • Yes, there is an additional fee of $100 that can be added to your registration form.

Attire

What do I wear?

  • Business casual. But, what does that mean for you? Professional, comfortable, and ready to network.

General Conference Questions?

Contact Melissa Fannon, Director of Events & Strategic Partnerships


 

Schedule


WEDNESDAY, MAY 28

10:30 AM - 4:00 PM Registration
12:00 PM - 4:00 PM Exhibitor Setup
1:00 PM - 3:00 PM Pre-Conference Training -  The Future of Disability Services: National Perspectives on a Changing Landscape

 

THURSDAY, MAY 29

7:30 AM - 5:30 PM Registration
7:30 AM - 5:30 PM Exhibitor Hours
7:30 AM - 9:00 AM Breakfast with Exhibitors
9:00 AM - 9:30 AM Welcome, Pete Moore, OPRA President & CEO
9:30 AM - 10:30 AM Keynote: Cliff Goldmacher
10:00 AM - 5:00 PM Relaxation Lounge
10:30 AM - 10:45 AM Visit Exhibitors/Break
10:45 AM - 11:45 AM Breakout Sessions
11:45 AM - 12:45 PM Lunch
1:00 PM - 2:00 PM Breakout Sessions
2:00 PM - 2:15 PM Visit Exhibitors/Break
2:15 PM - 3:15 PM Sponsored Sessions
3:30 PM - 4:30 PM Legislative Update
4:30 PM - 5:30 PM Exhibitor Happy Hour
7:00 PM - 9:30 PM Live Band Karaoke Party!

 

FRIDAY, MAY 30

7:30 AM - 8:15 AM Yoga, Shari Weber, MBS
8:00 AM - 9:00 AM Continental Breakfast
9:00 AM - 11:00 AM Relaxation Lounge
8:00 AM - 12:30 PM Registration/Information Desk
8:00 AM - 11:30 AM Exhibitor Hours
9:00 AM - 10:00 AM Breakout Sessions
10:00 AM - 11:00 AM Exhibitor Brunch
11:00 AM - 12:00 PM Breakout Sessions
12:10 PM - 1:00 PM General Session

 


Questions?

Contact Melissa Fannon, Director of Events & Strategic Partnerships

Registration is OPEN!


CLICK HERE TO REGISTER

To view speaker and session details, please navigate to the Sessions tab for more information.


Questions?

Contact Melissa Fannon, Director of Events & Strategic Partnerships

Thank you Sponsors & Exhibitors!

Headline Sponsor

giv


Keynote

Brittco THS Remote Support Services

 


Platinum

BRADYWARE Jazz Pharmaceuticals
Platinum Sponsor: Mullaney Reidy Medical Supply

 


Party

GALLAGHER TrailBlaze

Relaxation Lounge

SETWorks

Wi-Fi

safedose

 


Lunch

Insocial PDC Pharmacy

 


Silver

Community Fund Ohio Plante Moran

 


Bronze

HealthDirect StationMD

 


Brunch

Life Enrichment Trust


Breakfast

COLER Step Up

 


Sessions

giv Gladedgy Consulting Primary Solutions
Step Up Brittco StationMD

Improvun

Hotel & Travel

OPRA Great Provider Summit Location:

Hilton Columbus Easton

3900 Chagrin Dr
Columbus, OH 

Once you have registered you will receive the hotel booking link.


Questions?

Contact Melissa Fannon, Director of Events & Strategic Partnerships: mfannon@opra.org

Click Here to Register

CLICK HERE to View the 2025 OPRA Great Provider Summit Session Details

CLICK HERE to Download a Printable 2025 OPRA Great Provider Session Schedule

2025 OPRA GREAT PROVIDER SUMMIT - DAY 1 (PRE-CONFERENCE TRAINING)
WEDNESDAY, MAY 28TH 
Wed. 05/28
1:00pm - 3:00pm
Pre-Conference Training
The Future of Disability Services: National Perspectives on a Changing Landscape
Panelists:  Barbara Merrill, ANCOR,  Mary Sowers, NASDDDS and Stacy DiStefano, CFHS
 
2025 OPRA GREAT PROVIDER SUMMIT - DAY 2
THURSDAY, MAY 29TH 
Thurs. 05/29
9:00am - 9:30am
WELCOME - Peter Moore, OPRA President
 
Thurs. 05/29
9:30am - 10:30am
Session 1 - KEYNOTE SESSION - A Program on Innovation & Creativity, Cliff Goldmacher
 
Thurs. 05/29
Breakout Sessions
10:45am - 11:45am
LEADERSHIP PROGRAM DESIGN/INNOVATION BUSINESS/OPERATIONS SUPERVISION & CUSTOMER SERVICE ADVOCACY
Session 2 Session 3 Session 4 Session 5 Session 6
Building Better Boards Fostering Accountability & Trust: OPRA’s Just Culture Learning Collaborative Understanding Background Checks, Court Records, & Disqualifying Offenses Leading in a New Role: From DSP to Supervisor The Power of Words: Crafting Messages That Connect
Tom Speaks
The Impact Group
Teresa Kobelt (Panel) James Kemmerle
Ashtabula Co. Board of DD
Bethany Toledo (Panel)
OADSP
Tim Hindes & Erin Sogal
TrailBlaze Creative
 
Thurs. 05/29
11:45am - 12:45pm
ATTENDEE & EXHIBITOR LUNCH
 
Thurs. 05/29
Breakout Sessions
1:00pm - 2:00pm
LEADERSHIP PROGRAM DESIGN/INNOVATION BUSINESS/OPERATIONS SUPERVISION & CUSTOMER SERVICE ADVOCACY
Session 7 Session 8 Session 9 Session 10 Session 11
Planning for the Future: Succession Strategies for Strong Leadership A ‘Great Provider’ Guide To Excellence From the Top Line to the Bottom Line Protecting Your Agency’s Profitability in the Current World Rocking Your Leadership: Lessons from the Stage More Voices. More Choices: Using Customer Data to Make Decisions, Collaborate, and Drive Change
Adam Fazio & Jenny Bergman
Benefactor Group 
Katherine Dunbar
CQL | The Council on Quality and Leadership
Phil Feldman
Sandata Technologies
Chris Wolf
I Am Boundless
Emily Kendall
EmpowerMe Living
 
Thurs. 05/29
Breakout Sponsored Sessions
2:15pm - 3:15pm
Giv. Brittco Primary Solutions Step Up to Social Connection Gladedgy
Sponsored Session Sponsored Session Sponsored Session Sponsored Session Sponsored Session
Enhancing Service Delivery in Ohio I/DD: Integrated Tools for Success All-in-One Software Solution for IDD Agencies & Independents, OOD/VR Providers,
ICFs, County Boards, and EVV
Optimizing DODD Compliance, EVV and Financial Operations with Advisor Anywhere Step Up to Social Connection Curriculum Breaking the Feedback Vacuum: A Game-Changer for Developing Leaders in 8 Competencies and Critical Skills
Danny Laneri
Giv.
Scott Flowers
Brittco
Liz Thompson
Primary Solutions
Deb Shumard
Step Up to Social Connection
Stacy Sufka
Gladegy Consulting
StationMD Impruvon Health  
Sponsored Session Sponsored Session
Utilizing the Healthcare Assessment The Leading eMAR and Medication Dispensing Technology for IDD Providers
Emily Martinez & Sarah Davies
StationMD
Justin Amoyal, Brian Connery & James Ravenscraft
Impruvon Health
 
Thurs. 05/29
3:30pm - 4:30pm
Session 12 - LEGISLATIVE UPDATE - Panel:  Success Group, Pete Moore & Christine Touvelle
 
Thurs. 05/29
7:00pm - 9:30pm
OPRA PARTY
 
2025 OPRA GREAT PROVIDER SUMMIT - DAY 3
FRIDAY, MAY 30TH 
Fri. 05/30
Breakout Sessions
9:00am - 10:00am
LEADERSHIP PROGRAM DESIGN/INNOVATION BUSINESS/OPERATIONS SUPERVISION & CUSTOMER SERVICE ADVOCACY
Session 13 Session 14 Session 15 Session 16 Session 17
The Employer Resource Network Collaborative of Cleveland Driving Excellence with A3: A Roadmap for Operational Improvement in I/DD Services Navigating Change: 2025 Employment Law Updates From Good to Great: Transforming Customer Service through Training & Development TBD
Tony Thomas (Panel)
Welcome House
Stacy Sufka
Gladegy Consulting
Nelson Cary
Vorys
Joel Carson
RHA Dayton
 
EXHIBITOR BRUNCH
Fri. 05/30
Breakout Sessions
11:00am - 12:00pm
LEADERSHIP PROGRAM DESIGN/INNOVATION BUSINESS/OPERATIONS SUPERVISION & CUSTOMER SERVICE ADVOCACY
Session 18 Session 19 Session 20 Session 21 Session 22
Innovative Business Strategies: Exploring Shared Services & New Models Thriving Through The Chaos of Change ICF Reimbursement Update & Benchmarking Trends Invisibility Sucks: Helping Employees Be Seen & Heard Aligning Advocacy Priorities: Navigating Differing Voices
Teresa Kobelt (Panel) Molly Mackey
LEAdeRNship Institute
TJ Ely & Denise Leonard
Plante Moran
Dave Roustio
RHAM
Jennifer Kucera, Brittanie Maddox &
Sara Davies
Ohio Olmstead Task Force 
 
Fri. 05/30
12:10pm - 1:00pm
Session 23 - CLOSING GENERAL SESSION - The Great Provider Send-Off